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Refund policy

  • Returns are accepted only for new, unworn items in their original packaging.

  • Return requests must be made within 14 days of delivery. Items must include all original tags and accessories.

  • Custom or personalized items are non-returnable unless defective or incorrect due to our error.

  • Customers are responsible for return shipping costs unless the item is defective or an error was made by DBYA Enterprises.

  • Refunds are issued to the original payment method upon inspection and approval of the returned item.

  • Items not meeting return criteria (worn, washed, missing packaging/tags) will not be refunded and may be returned to the customer at their expense.